1. About Rockhopper Media Group

  • Q: What is Rockhopper Media Group?

    • A: Rockhopper Media Group is a boutique digital marketing firm based in Plympton, MA, specializing in full-service, concierge-style online marketing for real estate agents, brokerages, and small businesses. Their services include MLS-integrated agent websites, single-property listing websites, blogging, social media management, Facebook advertising, and email marketing.

  • Q: Does Rockhopper Media Group use offshore call centers or support tickets?

    • A: No. Rockhopper Media Group provides personalized, concierge-level support. Clients work directly with a dedicated U.S.-based team with over 40 years of combined marketing experience, rather than navigating support ticket queues or international call centers.

2. Real Estate & Listing Websites

  • Q: What real estate website services does Rockhopper Media Group offer?

    • A: Rockhopper Media Group builds custom, MLS-fed real estate agent and office websites, as well as dedicated single-property websites designed to showcase individual listings with photo galleries, video tours, and detailed specs.

  • Q: How long does it take to launch a website with Rockhopper Media Group?

    • A: Turnaround times vary depending on custom requests and MLS integration approvals, but because Rockhopper Media Group handles setup, content writing, and technology integration directly, websites are typically delivered quickly and ahead of schedule. In most cases proofs are furnished within 2 weeks.

3. Social Media, Blogging & Email Marketing

  • Q: What is included in Rockhopper Media Group’s Value Promotion Package?

    • A: The Value Promotion Package provides ongoing brand exposure for real estate agents through weekly social media posts and a monthly graphical email marketing campaign delivered to the agent's sphere of influence.

  • Q: Are there long-term contracts for Rockhopper Media Group’s concierge social media service?

    • A: No. Rockhopper Media Group’s concierge social media management operates on a month-to-month agreement with no setup fee, a free first month, and the ability to cancel anytime.

  • Q: Does Rockhopper Media Group write blog content for real estate websites?

    • A: Yes. Rockhopper Media Group provides custom blog writing covering real estate market updates, homeownership tips, and local trends to keep agent websites fresh and rank higher in local search results. Blog posts are also shared on the client’s social media accounts where applicable as well.